DepEd Learner Information System (LIS) Frequently Asked Questions

Answers to common DepEd LIS questions: fixing multiple LRNs with RF01, private school transfer-outs with unsettled accounts, and first date of attendance.

The Learner Information System (LIS) is DepEd’s online facility for registering learners enrolled in all schools run or licensed by the Department of Education in the Philippines. It serves as the national registry of all learners in Basic Education.

This page answers common questions that school heads, LIS coordinators, and advisers ask about Learner Reference Numbers (LRNs), transfers, and enrollment records in LIS.

On this page 6 sections

Multiple LRNs for one learner

A learner has two or more LRNs. What should the school do?

Multiple LRNs happen when a school, or another school, creates a new LRN for a learner who already has one. The new LRN usually carries a different set of data. The data under these LRNs belong to one learner, so they should be merged into one.

To fix this:

  1. The school fills out RF01 (Request Form 01 – Template for Reporting Multiple LRN).
  2. If the records do not match, for example in birthdate, name, or previous school enrollment, the school also prepares the learner’s birth certificate and Form 137/138.
  3. The school sends the RF01 to its Division or Region.
  4. The Division or Region screens the request and forwards it to the Central Office, either by courier or through a ticketing system.

Only Divisions and Regions may screen and forward these requests to the Central Office. Schools should not send them directly.

Which LRN is kept?

The oldest LRN is kept. The system can tell which LRN was created first.

Transfers from private schools

Can a private school decline a transfer-out request if the learner has unsettled accounts?

No. The private school should still confirm the transfer-out request sent through LIS by the receiving school. When confirming, it should tick the With an Unsettled Account checkbox.

This lets the private school keep track of the learner in the new school without blocking the learner’s enrollment.

Responsibility for LIS issues

Who should deal with LRN and enrollment issues in LIS: the learner, the parents, or the school?

The school. It is the school’s responsibility to resolve or escalate any LIS issue concerning a learner. Parents and learners do not need to fix LIS records themselves.

First date of attendance

What does first date of attendance mean?

It is the actual date the learner reported to school for the current school year. It is not the registration date or the enrollment date.

Why is the actual date important?

Recording the actual first date of attendance keeps the learner’s Enrollment History accurate. This matters most for transferees, both transfers in and transfers out.

Frequently asked questions

What is the DepEd Learner Information System (LIS)?

LIS is DepEd’s online facility for registering learners enrolled in all schools run or licensed by DepEd. It is the national registry of all learners in Basic Education.

What form is used to report a learner with multiple LRNs?

The school uses RF01, the Request Form 01 – Template for Reporting Multiple LRN. A birth certificate and Form 137/138 are also needed if the records have discrepancies such as different names or birthdates.

If a learner has more than one LRN, which one is kept?

The oldest LRN is kept. The system can detect which LRN was created first.

Can a private school refuse a transfer-out in LIS because of unpaid fees?

No. The private school should confirm the transfer-out request and tick the With an Unsettled Account checkbox, so it can still track the learner without hindering enrollment.

Is the first date of attendance the same as the enrollment date?

No. It is the actual date the learner reported to school for the current school year, not the registration or enrollment date.

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